Returns & Shipping Returns & Shipping

Shipping

Shipping is included in the product price. We offer standard UPS and FedEx Ground Delivery within the continental U.S. 

Processing

Your order will normally be shipped within 2 business days after placing your order. Please contact our customer service department if your order is being delivered truckline. Our representatives will be happy to assist you in obtaining accurate delivery information and pricing.

Shipping Surcharge

Some items may have an additional shipping and handling surcharge. (Please refer to individual products for details)

 

Returns

We accept returns within 31 days of the invoice date. If a return is needed, please contact us for instructions and a return authorization number. 

Basecage reserves the right to charge a 10% restocking fee (with a minimum charge of $10.00) for unused products and a 25% restocking and reselling fee, if the product has been used. Incomplete returns will not be accepted. All returns must be complete with all original accessories, parts, and packaging.

Custom orders and any orders that are cut or altered for you are final. Warranty replacement is available for defective products that are covered by a manufacturer's warranty at any time during the warranty period. Customers are responsible for all shipping fees which are non-refundable. 

 

Should you need to return merchandise, please contact our customer service department to obtain a RMA number (return merchandise authorization). 


Repack the merchandise and return it to the following address. Please be sure to include the RMA number on the outside of the box to ensure proper credit. 

Cimarron Sports
12215 E Skelly Dr
Tulsa, Ok - 74128 
RMA # 

For your security, please return your merchandise with an insured courier (e.g., Fed Ex, UPS, USPS Parcel Post) and retain your receipt. Basecage LLC. is not responsible for items damages or lost in transit. 

If you are returning merchandise because it is damaged, defective, or it was an incorrect product, Basecage will provide a prepaid UPS return label. 

Shipping

Shipping is included in the product price. We offer standard UPS and FedEx Ground Delivery within the continental U.S. 

Processing

Your order will normally be shipped within 2 business days after placing your order. Please contact our customer service department if your order is being delivered truckline. Our representatives will be happy to assist you in obtaining accurate delivery information and pricing.

Shipping Surcharge

Some items may have an additional shipping and handling surcharge. (Please refer to individual products for details)

 

Returns

We accept returns within 31 days of the invoice date. If a return is needed, please contact us for instructions and a return authorization number. 

Basecage reserves the right to charge a 10% restocking fee (with a minimum charge of $10.00) for unused products and a 25% restocking and reselling fee, if the product has been used. Incomplete returns will not be accepted. All returns must be complete with all original accessories, parts, and packaging.

Custom orders and any orders that are cut or altered for you are final. Warranty replacement is available for defective products that are covered by a manufacturer's warranty at any time during the warranty period. Customers are responsible for all shipping fees which are non-refundable. 

 

Should you need to return merchandise, please contact our customer service department to obtain a RMA number (return merchandise authorization). 


Repack the merchandise and return it to the following address. Please be sure to include the RMA number on the outside of the box to ensure proper credit. 

Cimarron Sports
12215 E Skelly Dr
Tulsa, Ok - 74128 
RMA # 

For your security, please return your merchandise with an insured courier (e.g., Fed Ex, UPS, USPS Parcel Post) and retain your receipt. Basecage LLC. is not responsible for items damages or lost in transit. 

If you are returning merchandise because it is damaged, defective, or it was an incorrect product, Basecage will provide a prepaid UPS return label. 

Just added to your wishlist:
My Wishlist
You've just added this product to the cart:
Go to cart page

#title#

#price#
×